Terms & Conditions

Last updated: 29 September 2025

1. About Us

This website is operated by NEUROWELL HUB CIC, a community interest company incorporated in England and Wales with company number 16407797.
Our registered office is:
5 Laburnum Road, Prenton, United Kingdom, CH43 5RP.
We are a company limited by guarantee without share capital.

2. Acceptance of Terms

By accessing or using this website, you agree to be bound by these Terms & Conditions. If you disagree with any part of these Terms, you must not use the website.

3. Changes to Terms

We may revise these Terms at any time. The revised Terms will take effect from the date they are posted on this page. Your continued use of the website after that date signifies your acceptance of the revised Terms.

4. Access to the Website

  • We strive to ensure this website is available 24/7, but we cannot guarantee uninterrupted, error-free or secure access.

  • We may suspend, withdraw or restrict access (temporarily or permanently) at our discretion, without liability or notice, for maintenance, updates, or other operational reasons.

5. Intellectual Property Rights

  • All content on this website (including but not limited to text, images, graphics, logos, software, audio, video, design) is owned by or licensed to NEUROWELL HUB CIC and is protected by copyright, trademark, and other intellectual property laws.

  • You may view, download, and print pages for your personal, non-commercial use only. You must not modify, reproduce, republish, distribute, transmit, sell, license, create derivative works from, or exploit the content without our prior written permission.

  • All rights in the site and its content not expressly granted by these Terms are reserved by us.

6. User Obligations & Conduct

You agree that you will not:

  • Use the site in any unlawful manner, or to commit a fraud, or in connection with a criminal offence;

  • Transmit or upload any malicious code (viruses, trojans, malware), or otherwise compromise security;

  • Attempt to gain unauthorized access to any parts of the site, systems, or networks;

  • Infringe our rights (or the rights of third parties) in any content or intellectual property;

  • Use the site to transmit advertising, spam, chain letters, or unsolicited communications.

7. Products, Services, Orders (if applicable)

  • All descriptions, images, and specifications are for illustrative purposes only and do not guarantee exactness.

  • Prices are as quoted on the website, but subject to change without notice.

  • Orders are subject to acceptance and availability.

  • Additional terms (delivery, returns, refunds, cancellation) are governed by our Sales Terms / Returns Policy (if applicable) and applicable consumer protection legislation.

8. Disclaimers & Warranties

  • The website is provided on an “as is” and “as available” basis, with no warranties of any kind (express or implied).

  • We do not warrant that the site will always be secure, error-free, uninterrupted, or free from viruses.

  • We disclaim all implied warranties, including but not limited to merchantability, fitness for a particular purpose, or non-infringement, to the extent permitted by law.

9. Limitation of Liability

To the fullest extent permitted by law:

  • NEUROWELL HUB CIC, its officers, employees or agents shall not be liable for any indirect, incidental, special, consequential or punitive loss or damage (including loss of profit, data, goodwill) arising out of or in connection with your use of the site.

  • Our total aggregate liability (whether in contract, tort, negligence or otherwise) will not exceed the amount, if any, you have paid us in the last 12 months (if applicable).

  • Nothing in these Terms limits our liability for death or personal injury resulting from our negligence, for fraud, or for any other liability which may not be excluded or limited by law.

10. External Links

This site may contain links to third-party websites. We have no control over and accept no responsibility for the content, policies or practices of those sites. Use such links at your own risk.

11. Privacy & Data Protection

Your use of this website is also governed by our Privacy Policy and Cookies Policy, which specify how we collect, handle, store, and protect your personal data in accordance with the UK GDPR and Data Protection Act 2018.

12. Governing Law & Dispute Resolution

These Terms and any disputes arising out of or related to them shall be governed by the laws of England and Wales.
You agree that the courts of England and Wales will have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms.

13. Severability

If any provision of these Terms is held invalid or unenforceable, that provision will be severed and the remainder of the Terms will continue in full force and effect.

14. Entire Agreement

These Terms (together with the Privacy Policy and Cookies Policy) constitute the entire agreement between you and NEUROWELL HUB CIC relating to your use of this website and supersede all prior agreements or understandings (written or oral).

15. Contact Us

If you have any questions about these Terms or need to contact us, you can write to us at:

Email: info@neurowellhub.co.uk